CanogaView EMS – Element Management System
Network management is a daunting task for your Tech Support staff. With networks consisting of a myriad of differing equipment types and multiple manufacturers, Network Management Systems tries to tie everything together. The value of these expensive systems come into question when the techs use them as nothing more than alarm reporters because they are slow, cumbersome, do not cover all device functions and do not support all network devices.
For “real work”, techs often revert to the device’s Command Line Interface (CLI). While this addresses Tech’s immediate needs, it increases the level of training needed and demands a greater skill level of the technician. For the less frequently used systems, or for uncommon problems, the techs need to look up information in manuals and tech guides, delaying service restoration. CanogaView EMS is an easy to use, intuitive graphical interface operation and management of Canoga Perkins NIDs. CanogaView EMS turns the novice and occasional user into Canoga Experts. CanogaView EMS increases technician confidence, decreases circuit configuration time and mistakes and reduces the time it takes to identify and correct problems, thereby increasing circuit availability. CanogaView EMS presents a Graphical and Tabular representation of NID Network Elements.
Flexibility and reliability is key feature of all Canoga Perkins products. CanogaView EMS is no exception. It features Open Architecture XML based core with Web Browser User Interface and multi-platform compatibility. CanogaView EMS Core and CanogaView Applications can run on dedicated servers or on Virtual Machines sharing expensive server hardware with other applications. Deployment possibilities are practically endless, fitting your needs for multiple control centers including hierarchical, overlapping, functional, circuit type, customer specific and other control subsets possible. CanogaView EMS eases the workload burden of your technical forces allowing them to appear more professional and competent to your customers, reduces OPEX, increases service availability and customer satisfaction.
CanogaView EMS Screen Highlights
Real Time Graphical Displays of Equipment:
Real Time Graphical Display of NID
CanogaView EMS presents a real-time operational representation of the NID along with key inventory information. Being able to see what the customer and field technicians see greatly aids the NOC in solving issues.
CanogaView EMS’s Alarm Monitor shows all active alarms and rapid access to Alarm History with powerful filtering capabilities. Detailed information on an alarm is only a click away, aiding the NOC Tech in identifying sources and cause of the alarm and timely correction of the cause.